MEDICAL RECORDS CLERK
Our Medical Records Clerks provide structured, bilingual support focused on the accurate retrieval, organization, and tracking of medical records and billing documentation for personal injury and hospital-related cases. Working under your firm’s direction, our team ensures that critical medical documentation is obtained promptly and organized to support case progression.
Through consistent follow-up and proactive communication, our Medical Records Clerks help reduce delays, minimize record gaps, and ensure your legal team has timely access to the documentation needed to move cases forward efficiently
Our Medical Records Clerks support your firm by:
Preparing, sending, and tracking medical records and billing requests to providers, hospitals, and clinics.
Following up with medical offices to request records as soon as they become available, rather than waiting solely on estimated turnaround times.
Provider Communication
Logging all requests, follow-ups, and responses within your case management system for full visibility and accountability.
Reviewing received records for completeness, accurate date ranges, and correct provider identification before routing them internally.
Coordinating with legal assistants and case managers to ensure medical documentation aligns with case timelines and deadlines.
Preparing clear status updates and reports on received, pending, and outstanding medical documentation.
